Effective Date: 25/09/2023
1. Introduction
Thank you for using SOFTVFD and EFDSALES software. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our software products and services. By using our software, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our software:
- Personal Information: We may collect personal information that you provide, such as your name, email address, and phone number when you create an account or contact us for support.
- Usage Information: We may collect information about how you use our software, including your interactions with the software, the content you view or access, and your preferences.
- Device Information: We may collect information about your device, including its type, model, operating system, and unique identifiers.
3. How We Use Your Information
We may use your information for the following purposes:
- To Provide and Improve Our Software: We use your information to provide and enhance our software, personalize your experience, and analyze how our software is used.
- To Communicate with You: We may use your contact information to send you updates, notifications, and important information related to our software.
- To Respond to Your Requests: If you contact us for support or feedback, we may use your information to respond to your inquiries.
- To Ensure Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
4. Information Sharing and Disclosure
We may share your information with:
- Affiliates: We may share your information with our affiliated companies for the purposes outlined in this Privacy Policy.
- Service Providers: We may engage third-party service providers to assist us in providing our software and related services. These service providers may have access to your information, but they are contractually obligated to protect your privacy.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You have the right to:
- Access and update your personal information.
- Opt-out of receiving promotional communications from us.
- Delete your account and associated information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please review the policy periodically for changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at callcenter@softnet.co.tz.
